In conducting invoice audits for our clients, Hamilton Consulting Services has found countless times that contract security companies are overcharging their clients. Some contract security companies include in their pricing an item called ‘flex force” or similar pricing terminology which is supposed to cover the cost of temporary staffing on those occasions when a security guard either calls off their shift or no shows due to unforeseen reasons. However, many times, these same companies invoice their clients for overtime hours instead. Thus over charging the client and doubling their profits! This means that their client is paying for their contract security company’s inefficiency in managing their account.
Auditing contract security invoicing is just one of the many security related services Hamilton Consulting Services provides our clients.